Terms and Conditions

Pricing

While Robert Elgart & Son makes every effort to ensure pricing and item accuracy, Vendors may change and/or discontinue items without notice;  therefore, prices and items subject to change without notice.

Order will be invoiced at the prices in effect at the date of shipping.  Customers must be current in order to receive shipments.

Although not listed as part of your online order confirmation, volume deal pricing, tax, and/or freight may be applied.

Freight

Freight Prepaid on all orders $200 or more shipped on our trucks within our delivery zones.

Orders under $200 will be held until the next delivery or, at the customer's request will be shipped UPS when applicable.  UPS orders will be charged "Freight Collect".

Hazardous items cannot be shipped via UPS.

Call for delivery policy on common carrier orders.

Damaged/Returned Merchandise Claims

All claims for damaged merchandise, shortages, merchandise not received, or incorrect counts should be reported to Robert Elgart & Son by telephone within 48 hours of delivery.

Robert Elgart & Son will gladly issue a credit memo after verification of errors on the questioned items.

Merchandise, returned through no fault of Robert Elgart & Son, is subject to a 15% restocking charge.

All returned merchandise is to be sent back PrePaid.  No returns will be accepted Freight Collect.

ALL returns must be pre-approved by Robert Elgart & Son and assigned a Return Authorization number.  Robert Elgart & Son will not be responsible for freight returned without an authorization number.